Q: What is your minimum order quantity (MOQ)?
A: Our standard MOQ is 10 piece for regular models. For OEM customized logo and packaging, please contact our sales team for specific requirements.
Q: What types of batteries are compatible with your battery chargers?
A: Our chargers are compatible with lead-acid batteries, gel batteries, AGM batteries and most common 12V/24V deep cycle leisure batteries, widely used in RVs, boats, solar systems and industrial equipment.
Q: Do your power inverters and chargers have built-in protection functions?
A: Yes, all Pretiosus products are equipped with full protections: over-voltage, under-voltage, over-load, over-temperature, short circuit and reverse polarity protection, ensuring safe and stable long-term operation.
Q: How can I get an official quotation?
A: You can click the "Get a Quote" button on our website, or send us your required model, quantity and customization needs via email. Our sales team will reply with a detailed quote within 24 working hours.
Q: What should I do if the product malfunctions during use?
A: Please contact our after-sales team first with your order number and fault description. We will guide you through troubleshooting first; if it is a product quality issue, we will arrange after-sales service accordingly.
